Get help with Periscope
Email support@periscope.email. We read every message and reply by email.
What to include
A few details let us answer the first time:
- the email address you sign in with
- what you were doing, and what you expected to happen
- the page address, or the account, story or contact involved
- a screenshot, if you have one
Never send us a password or a card number. We will never ask for either.
Delete your account
- On the website: Settings → Delete account.
- In the iPhone app: Me → Delete account.
It deletes your account and your data at once, and cancels your subscription. If you own a team workspace with teammates, remove them on the Team page first. The Privacy Policy lists the little that is kept after a deletion, and why.
Your data
To download a copy of your profile, preferences and payment history, go to Settings → Data Export. To ask what we hold about you, or to correct or remove it, email support@periscope.email. We answer within 30 days.
The iPhone app
The Periscope iPhone app is coming soon. It uses the same account as the website. Until it is out, periscope.email works in your phone's browser.
Policies
- Privacy Policy: what we collect, who we share it with and how long we keep it.
- Terms of Service: the agreement for using Periscope.
- Security: how your data is protected, and how to report a vulnerability.